Disability Access Consultants


Creative Solutions to Increase Access

Access Audits – Desktop & Onsite

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Ensure Disability Access Compliance is achieved.


What's Involved?

Desktop disability access audits are conducted electronically utilising software that allows accurate and streamlined processes to assess and audit the compliance of proposed building works. ASN audits plans and produces a detailed report identifying the non-conformances and advice of the rectification works required to ensure the building works meet the minimum requirements for disability access. In order for desktop disability access audits to be undertaken the process is as follows:

  • Email ASN a copy (PDF) of the proposed building works and request a quote. This can also be submitted here.
  • ASN will provide a fixed fee quote for acceptance.
  • Client to formally accept the quote by returning a signed copy of the quote acceptance form within the quote.
  • ASN will audit and produce a detailed report within the timeframe as selected by the client within the signed returned quote.
  • ASN will remain available for clarifications and advice to assist the client in addressing the identified non-conforming issues.
  • Once all items have been addressed, ASN will provide a final version of the desktop audit report with each item closed out.


If there are any questions – please feel free to contact us or use the button below to begin the process of undertaking a desktop disability access audit.


What's Involved?

Onsite disability access audits are physically undertaken on location and are actual measurements of the as built building premises.

Sample Report

Use the form to the right to download a sample detailed disability access report.










































































The purpose of engaging an accredited access consultant is to ensure the building meets the minimum performance requirements as stipulated within current legislative codes and standards. This assists in obtaining building and occupancy permits as well as reducing the likelihood of a disability discrimination claim being lodged.

The best way to ensure Disability Access provisions are being met is to engage the services of an Accredited Access Consultant such as ASN to undertake a Desktop Access Audit of the proposed building development/s or an Onsite Access Audit of existing conditions.

Both of ASN’s disability access auditing services (Desktop & Onsite) detailed reports are issued contain, But not limited to, identification of non-conformances, statutory requirements, recommended works, photo of issue and situational advice.

For example, the process that ASN use for Desktop Auditing can be seen in the below diagrams and this ensures the development is in line with statutory requirements as well as ensuring the project is not held up by having to rectify issues that have been identified by the building surveyor.

Desktop Auditing Process

Desktop Access Report

Use the “Download Now” link to download a free sample of our Disability Access Report. This sample will show the level of detail that all of our disability access services provide.

For all other questions please contact us.

ASN’s disability access audits are extremely comprehensive and include multiple elements. Likely elements to be audited are, but not limited to:

Mandatory Items (MR):

  • Car Parking: including ratios, required numbers of bays, signage, delineation, gradient and kerb ramp provisions. Also, the locations of bays will also be audited.
  • Pathways: all pathway systems from the allotment boundary and to and within the premises will be audited. Further to this, the principal entrance points will also be assessed.
  • Ramps: there are numerous requirements for ramps to achieve compliance. Therefore, each ramp will be audited accordingly against specific requirements determined by the type of ramp it is.
  • Tactile Ground Surface Indicators (TGSI’s): both directional and hazard TGSI’s are audited against the requirements of Australian Standard AS1428.4.1 – 2009 and according to the types integrated, discrete and composite discrete.
  • Signage: identifying accessible features as well as navigational/informational signage is required to meet the BCA deemed to satisfy provisions.
  • Luminance Contrast: probably one of the most complex areas within disability access. ASN is considered by peers as an expert in luminance contrast.
  • Walkways: like ramps, walkways to have numerous requirements to achieve compliance. Each walkway will be audited accordingly
  • Stairs: Stairs must be assessed to ensure there are compliant treads, risers, and nosings. Other stair requirements such as handrails and TGSI’s will also be audited.
  • Doorways: doorways will be audited as there are width, force, swing, and luminance contrast requirements. These will all be audited for all doorways to and within.
  • Circulation Spaces: there are many situations within the built environment where it is required for correct circulation spaces to be provided, such as at doorways. All requirements for circulation spaces are included in our auditing.
  • Handrails: the design and installation of handrails must be in accordance with the Australian Standards, mostly AS1428.1 – 2009. Every handrail required to comply will be audited.
  • Grabrails: the design and installation of grabrails must be in accordance with the Australian Standards, mostly AS1428.1 – 2009. Every grabrail required to comply will be audited.
  • Gradients: all graded surfaces will be audited. Gradients such as, 1:8, 1:10, 1:14, 1:20, 1:33 & 1:40.
  • Lifts: there are different types of lifts and hence different requirements for minimum compliance. Lifts will be audited according to type.
  • Sanitary Facilities: have the most specific and extensive set of requirements. There are specific requirements for unisex accessible sanitary compartment, showers, ambulant sanitary facilities, and change rooms. ASN’s auditing includes such building areas.


Advisory Items (AR)*:

  • Lighting Levels: minimum LUX levels are required within different setting types. LUX levels will be recorded and audited accordingly against the specific setting.
  • Fittings & Fixtures: counters, customer service, seating, controls, classrooms, vending machines, information stand and the like are audited and assessed to ensure ease of use for a wide range of people.
  • Emergency Egress: it is essential that as the accessibility into a building is audited that the same be for the emergency egress from a building. This is particularly important since the release of the Australian Standard AS3745.
  • Wayfinding: although wayfinding is silent in the Australian Standards our auditing is inclusive of assessing the interaction of required elements such as TGSI’s & signage, to ensure these provide good wayfinding information and meaning. As a result, increasing the accessibility.
  • Services: delivery of services must be in an accessible form. Although service delivery cannot be directly audited against a set Australian Standard, ASN assesses service delivery against industry be practices.


*Advisory items will be assessed/audited at the descretion of the auditor.

Thanks for requesting a sample of our detailed report. Please use the button below.

If there is anything that we can assist with – just ask.