Disability Access Consultants

 

Creative Solutions to Increase Access

Wayfinding must work for every sense

Hook

If a sign is visible only to some passengers, it is not complete information.

What the draft proposes

Detailed braille/tactile sign rules, updated TGSI references and lighting suitable for safe task completion.

Why it matters

Passengers need consistent visual, tactile and audio cues to make safe decisions.

What providers can do now

Test signs and routes at night, in glare and in crowd conditions with disabled travellers.

Discussion prompt

Can someone find the accessible toilet, exit and hearing loop without asking?

CTA

Book a wayfinding and sensory-access audit.

Source note

Based on Schedules 16–20 of the 2025 exposure draft. It is not final law.