Disability Access Consultants


Creative Solutions to Increase Access

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P:  1300 276 222


Disability Access Consulting

Our disability access consulting provides accurate and up-to-date advice about disability access as determined by the Building Codes of Australia (BCA), Australian Standards and Disability Discrimination legislation. It is essential to have an understanding of what the term ACCESS AUDIT means, what is and isn’t covered and the differences in the services available.

If you're not satisfied, we're not satisfied!!

That’s why we’ll happily give you your money back on any services provided where you’re not satisfied with what has been provided to you.

Note: Reasons for dissatification need to be justified and an opportunity to correct and/or provide further clarifications etc. will be explored prior to refunds.

As part of ASN’s Disability Access Consulting the below services are provided: (Click on each of the dot points for more information)

ASN provide many different services & roles. If you need to request another type of service / role please feel free to contact us.

Disability Access Legislation

Some of the governing legislation that is mainly used for ensuring disability access is provided within the built environment is listed below.

ASN have expertise knowledge relating to these requirements and should specialist advice and consulting be required feel free to contact us here.

  • Disability Discrimination Act 1992
  • Disability Standards for Accessible Public Transport 2002
  • Disability Access to Premises – Buildings Standards 2010
  • National Construction Codes (Building Codes of Australia)
  • Australian Standard – AS1428.1 – 2001
  • Australian Standard – AS1428.1 – 2009
  • Australian Standard – AS1428.1 – 2021
  • Australian Standard – AS1428.2 – 1992
  • Australian Standard – AS1428.3 – 1992
  • Australian Standard – AS1428.4.1 – 2009
  • Australian Standard – AS1428.5 – 2010
  • Australian Standard – AS1735.12 – 1999
  • Australian Standard – AS2890.6 – 2009
  • Australian Standard – AS3745 – 2009


ASN’s disability access audits are extremely comprehensive and include multiple elements. Likely elements to be audited are, but not limited to:

Mandatory Items (MR):

  • Car Parking: including ratios, required numbers of bays, signage, delineation, gradient and kerb ramp provisions. Also, the locations of bays will also be audited.
  • Pathways: all pathway systems from the allotment boundary and to and within the premises will be audited. Further to this, the principal entrance points will also be assessed.
  • Ramps: there are numerous requirements for ramps to achieve compliance. Therefore, each ramp will be audited accordingly against specific requirements determined by the type of ramp it is.
  • Tactile Ground Surface Indicators (TGSI’s): both directional and hazard TGSI’s are audited against the requirements of Australian Standard AS1428.4.1 – 2009 and according to the types integrated, discrete and composite discrete.
  • Signage: identifying accessible features as well as navigational/informational signage is required to meet the BCA deemed to satisfy provisions.
  • Luminance Contrast: probably one of the most complex areas within disability access. ASN is considered by peers as an expert in luminance contrast.
  • Walkways: like ramps, walkways to have numerous requirements to achieve compliance. Each walkway will be audited accordingly
  • Stairs: Stairs must be assessed to ensure there are compliant treads, risers, and nosings. Other stair requirements such as handrails and TGSI’s will also be audited.
  • Doorways: doorways will be audited as there are width, force, swing, and luminance contrast requirements. These will all be audited for all doorways to and within.
  • Circulation Spaces: there are many situations within the built environment where it is required for correct circulation spaces to be provided, such as at doorways. All requirements for circulation spaces are included in our auditing.
  • Handrails: the design and installation of handrails must be in accordance with the Australian Standards, mostly AS1428.1 – 2009. Every handrail required to comply will be audited.
  • Grabrails: the design and installation of grabrails must be in accordance with the Australian Standards, mostly AS1428.1 – 2009. Every grabrail required to comply will be audited.
  • Gradients: all graded surfaces will be audited. Gradients such as, 1:8, 1:10, 1:14, 1:20, 1:33 & 1:40.
  • Lifts: there are different types of lifts and hence different requirements for minimum compliance. Lifts will be audited according to type.
  • Sanitary Facilities: have the most specific and extensive set of requirements. There are specific requirements for unisex accessible sanitary compartment, showers, ambulant sanitary facilities, and change rooms. ASN’s auditing includes such building areas.


Advisory Items (AR)*:

  • Lighting Levels: minimum LUX levels are required within different setting types. LUX levels will be recorded and audited accordingly against the specific setting.
  • Fittings & Fixtures: counters, customer service, seating, controls, classrooms, vending machines, information stand and the like are audited and assessed to ensure ease of use for a wide range of people.
  • Emergency Egress: it is essential that as the accessibility into a building is audited that the same be for the emergency egress from a building. This is particularly important since the release of the Australian Standard AS3745.
  • Wayfinding: although wayfinding is silent in the Australian Standards our auditing is inclusive of assessing the interaction of required elements such as TGSI’s & signage, to ensure these provide good wayfinding information and meaning. As a result, increasing the accessibility.
  • Services: delivery of services must be in an accessible form. Although service delivery cannot be directly audited against a set Australian Standard, ASN assesses service delivery against industry be practices.


*Advisory items will be assessed/audited at the descretion of the auditor.

Compliance is NOT an option - Get a no obligation quote TODAY.

If there is anything that we can assist with – just ask.

Access appraisals

Similar in concept to a building appraisal, in basic terms, it’s a general idea of how the accessibility is, to and within the building. Generally the access appraisal report does not include technical advice, but rather simply states that there is a issue or numerous simliar issues with a building.

Appraisals do not include the clauses relevant to the non-conformances and include photo examples of the nominated issue.

This type of service is very helpful in getting a general idea of the level of accessibility and potential issues that exist within the current building.

It is important that we take into consideration possible access issues that may arise both now and in the future.

Having Accredited Access Consultants on board ensures, as far as is possible, that buildings comply (meets requirements) and are accessible for all people.

For further information or to arrange an access appraisal click here.

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