Disability Access Consultants


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Changing Places

The new design specifications say that “Changing Places provide suitable facilities for people who cannot use standard accessible toilets. A Changing Places facility allows people with high support needs to fully participate in the community. This may include people with an acquired brain injury, spinal cord injury, cerebral palsy, multiple sclerosis, spina bifida, and motor neurone disease, as well as many other people with a disability.” 

What's inside a Changing Places?

Changing Places facilities provide:

  • a height-adjustable adult-sized change table 
  • a constant-charging ceiling track hoist system 
  • a centrally-located peninsula toilet 
  • circulation spaces as defined in the design specifications 
  • an automatic door with a clear opening of 950 mm at a minimum (1100 mm for beach and lake locations) 
  • a privacy screen.

Changing Places Logo

Design Specifications

Download the new Design Specifications

The Changing Places design specifications 2020 provide the technical design specifications and the estimated costs to build a Changing Places facility, with four design options.
The design specifications also serve as an advocacy tool for organisations and individuals seeking to gain more information about Changing Places and for those seeking to campaign for more Changing Places to be constructed.

What is the Changing Places Accreditation process?

The process includes an assessment in three stages:

  • Stage 1: Schematic design review
  • Stage 2: Construction documentation review
  • Stage 3: As-built final review

If the facilities are constructed, we can be engaged to undertake an As-built Final Review only.

Changing Places Signage & Usage Instructions

Internal door control
Ceiling Hoist for changing places
Internal door control
Adult change table
MLAK Key and occupied signage

Understanding the MLAK keys system

Accessible facilities in public spaces are prone to misuse, vandalism and poor treatment by people who fail to understand their importance in society. To address this problem the Master Locksmiths Association of Australia (MLAA) developed a new master key system in 1994-95, and after a trial with Pittwater Council, this was rolled out nationally. This system is known as the Master Locksmiths Access Key or simply ‘MLAK’ for short.


Where can I get an MLAK?

People wishing to use these accessible facilities can obtain a key from MLAA or in some cases, from their local Council. In fact, some more progressive Councils will even provide these keys for free. To control the use of the MLAK system, eligibility has been restricted to:

  • people who have a disability
  • people who care for someone with a disability
  • the owner or manager of a building with an accessible facility
  • disability organisations
  • community health centres


Which toilets use the MLAK?

To help people plan their trips, Spinal Cord Injuries Australia maintains a directory of MLAK-enabled facilities across Australia. Information is also available on the National Public Toilet Mapwhich provides details of over 17,000 publicly available toilets across Australia, including those with accessible features such as adult change facilities and those that use of an MLAK. Additionally, many Councils promote the use of the MLAK.


When are MLAKs used?

The MLAK system is increasingly becoming popular for these reasons in many public spaces, such as:

  • Railway station facilities, including passenger lifts;
  • Accessible toilets in public parks;
  • Changing Places facilities;
  • Playground equipment, such as the wheelchair accessible ‘Liberty Swing’; and
  • Some public buildings are using the MLAK to secure their own facilities.

Changing Places Videos

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Key Services

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