The accessible journey includes arrival and onward travel
The draft proposes identifiable lead stops at bus stations and interchanges, accessible passenger loading zones and taxi ranks, tactile warnings and kerb-ramp arrangements, and accessible parking numbers and locations. Existing lead stops have a proposed five-year transition; loading zones, taxi ranks and public parking have proposed ten-year transitions in specified circumstances.
Functional impact
An accessible platform does not solve a journey if a person cannot find the correct queue, transfer safely from taxi to path, or park near an accessible entry. These measures support reliable first- and last-mile access, especially where a passenger cannot travel a long distance or cross a complex vehicle area independently.
Provider impact
Transport agencies and local road managers must collaborate. The most important requirements may sit across station, bus-zone, road-reserve, taxi and parking ownership boundaries.
Strategic implementation process
- Create a shared kerbside inventory with asset ownership, layouts, tactile treatments and path connections.
- Prioritise interchange, health, regional and event sites using disability-led journey mapping.
- Test vehicle dwell, queueing and drop-off patterns before finalising layouts.
- Stage upgrades into renewal, streetscape and lease programs; preserve accessible spaces during works.
Connect every transport mode
We can help align station, road and taxi stakeholders around a single accessible transfer plan.