Hook
No passenger should have to improvise how to ask for a ramp.
What the draft proposes
Firm boarding surfaces, nominated assistance points, ramp gradient limits and accessible real-time boarding-device requests are among the proposed changes.
Why it matters
It supports safer, more dignified boarding and reduces reliance on chance or a companion.
What providers can do now
Map request-to-response steps and test them at ordinary, difficult and disrupted stops.
Discussion prompt
How would a passenger request assistance if no staff member is visible?
CTA
Request a boarding-interface review.
Source note
Based on Schedule 8 of the 2025 exposure draft. It is not final law.