A Performance Solution may be appropriate when a project cannot or should not use a standard deemed-to-satisfy approach and an alternative can be shown to meet the relevant Performance Requirements. It is not a shortcut or automatic exemption.
Because access requirements are project-specific, the correct answer depends on the building, proposed work, approval pathway and evidence available. This guide explains the practical questions to ask before making a decision.
Need advice on a live project? Request a fee proposal from ASN.
The key factors
- An existing-building constraint prevents the standard detail from being achieved
- A new design uses an alternative method, technology or configuration
- The project can define a suitable assessment method and supporting evidence
- The building surveyor and relevant stakeholders can be consulted early
- The proposed outcome can be evaluated against the applicable Performance Requirements
A qualified access consultant can help connect these factors to the relevant NCC provisions, Premises Standards, Australian Standards and project documentation. The review scope should identify the criteria being applied and any important limitations.
Common mistakes
Choosing a Performance Solution only to preserve a late design, beginning without an agreed brief, relying on unsupported opinion, failing to consult affected stakeholders, or assuming acceptance before the evidence is reviewed.
These mistakes are easier to correct in drawings and project planning than after approval, procurement or construction. Early review also gives the architect, building surveyor, owner and contractor a shared record of the issue.
A practical way forward
- Identify the exact departure and the Performance Requirements involved
- Discuss the proposed pathway with the building surveyor early
- Agree assessment methods, evidence, consultation and documentation
- Allow time for design changes if the proposed solution is not supported
What useful advice should contain
A useful assessment should state the purpose of the review, the documents or areas assessed, the applicable criteria, material findings, assumptions, exclusions and recommended next actions. It should be written for the people who need to resolve the issue, rather than simply reproducing clauses.
Where a design changes after the assessment, the affected access findings should be reviewed again. One altered doorway, level, fixture or route can affect connected parts of the accessibility strategy.
Relevant ASN service
ASN’s primary service for this issue is Performance Solution Reports. Access Solutions National has provided disability access and inclusion advice since 2002. Our consultants are qualified and Accredited Members of the Association of Consultants in Access Australia (ACAA).
Frequently asked questions
Should I wait until the design is complete?
No. Early advice usually provides more options and reduces the chance of redesign. The scope can be updated as documentation develops.
Does an access consultant replace the building surveyor?
No. The access consultant provides specialist advice. The building surveyor or relevant authority remains responsible for statutory approval decisions.
What should I send ASN?
Send the address, project description, current drawings or photographs, project stage, question to be answered and required date. ASN will confirm the appropriate service and scope.
Discuss your project
Request a fee proposal or call 1300 276 222 for practical disability access advice.